FAQ

Straight answers about Bouki.

What the app does, what it does not do, and how your choices work.

What is Bouki?

Bouki is a discovery app that brings cards, loyalty programmes and UAE offers into one place. It helps you explore what may apply before you make a purchase.

Does Bouki process payments?

No. Bouki is not a payment processor. Payment and redemption happen with the relevant card issuer, loyalty programme or merchant.

What card information can I add?

You can add the card and programme information needed to identify what you hold and show relevant offers. Some programmes may ask for a card number and expiry. Bouki does not ask for a PIN, CVV or one-time code.

Do I have to share precise location?

No. Precise location is optional and is used for nearby results only when you grant permission. You can change that permission in your device settings.

Does Bouki track me across other apps?

No. Bouki’s current release candidates do not request Apple’s tracking permission or collect the Android advertising ID. Analytics and diagnostics are used to operate and improve Bouki, as described in the privacy policy.

Are offers guaranteed?

No. Offers are provided by third parties and may change, expire or vary by location and eligibility. Check the displayed terms and confirm with the provider before relying on an offer.

How do I delete my account?

In the app, open Menu → Delete Account and follow the verification steps. If you cannot access the app, email hello@bouki.ai. See the full instructions.