1. Agreement and eligibility
By creating an account or using Bouki, you agree to these terms and the Privacy Policy. You must be at least 18 and legally able to enter this agreement.
2. What Bouki provides
Bouki helps users organise card and loyalty-programme information and discover offers that may be relevant to them. Bouki does not issue cards, process payments, extend credit, provide financial advice, or act as the merchant or programme offering a benefit.
3. Third-party offers
Offers, prices, eligibility, availability, locations, redemption instructions and expiry dates are controlled by third parties and can change without notice. Review the provider’s current terms and confirm important details before making a decision. Bouki does not guarantee that an offer will be available or accepted.
4. Your account
Provide accurate information, keep access to your email address, phone and any Google or Apple account you sign in with secure, and notify us if you suspect unauthorised use. Never share a password with Bouki support, or a one-time code other than a support code we sent you to check the account is yours. You are responsible for activity performed through your account except where applicable law provides otherwise.
5. Acceptable use
Do not misuse the service, attempt unauthorised access, interfere with operation, scrape or resell data at scale, submit unlawful content, impersonate another person, or use Bouki to violate another party’s rights.
6. Permissions and notifications
Some features use optional device permissions such as location, camera or photos. You control those permissions in device settings. Service and product notifications can be managed through the app or device settings, subject to messages necessary for account security.
7. Intellectual property
Bouki’s software, design and original content are protected by applicable intellectual-property laws. Third-party names and marks belong to their owners. Listing an offer or programme does not by itself state or imply a partnership or endorsement.
8. Availability and changes
We work to keep Bouki available and accurate, but the service may occasionally be interrupted or changed. We may modify or discontinue features where reasonably necessary and will provide notice when appropriate.
9. Responsibility
To the extent permitted by applicable law, Bouki is provided without a guarantee that every third-party listing is complete, current or suitable for a particular decision. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded.
10. Account deletion
In the app: open Bouki, choose Menu → Delete Account, and confirm it is you with the way you sign in: enter the code Bouki emails to your account's address, or sign in again with Google or Apple. This is the fastest method. If you confirm with Apple, Bouki also asks Apple to end Bouki's access to your Apple Account. If your account has no verified sign-in method yet (no email address Bouki has confirmed and no linked Google or Apple account), for example an older account registered by phone number, even one with an email address on file, the deletion uses the session you are signed in with and asks you to confirm it explicitly; no code is needed. Older versions of the app that sign in by phone number confirm with a code sent by SMS.
If you cannot access the app: email hello@bouki.ai, from the address you sign in with if your account has one. Include your name and whichever of these your account has: the email address you sign in with, or the phone number an older account was registered with. If you signed up with Sign in with Apple and hid your email address, your account may hold no email address and no phone number. You can still delete it in the app, because you confirm it by signing in with Apple again. To write to us instead, first add an email address to your account in the app, under Profile → Sign-in methods, and write from that address. If you cannot, write to us anyway: include the forwarding address Apple created for Bouki if there is one (on iPhone, Settings → your name → Sign-In & Security → Sign in with Apple, then Bouki), although Apple does not always give Bouki that address, and we will tell you what else we need to find your account before deleting anything. Never send a password, PIN, CVV, full card number, or a code from a Bouki sign-in or deletion message. To check the account is yours, we may text a support code to its phone number, or email a code to its address, and ask you to reply with it. We will verify the request before deletion.
Deletion removes or de-identifies account information unless limited retention is required for security, dispute handling or a legal obligation. When you delete your account, we keep a record of its internal account number and the dates it was created and deleted for up to 100 days, so that the deletion can be repeated if we ever need to restore data from a backup. This record contains no name, email address, phone number or other contact details.
11. Suspension and termination
We may restrict or suspend access where reasonably necessary to protect users, comply with law, investigate abuse or preserve service integrity. You may stop using Bouki and delete your account at any time.
12. Governing law and contact
These terms are governed by the laws of the United Arab Emirates, subject to mandatory rights that apply to you. Questions can be sent to hello@bouki.ai.